RETURN POLICY
Last updated June 01, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at dermisleatherkarachi@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Dermis Leather Karachi
Attn: Returns
RMA #
A-910 Phase 1, Gulshan-e-hadeed, Bin Qasim, Malir
Karachi, Sindh __________
Pakistan
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
     ●     Sale items are FINAL SALE and cannot be returned.
     ●     Change of mind is not allowed
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
03343890717
dermisleatherkarachi@gmail.com

This return policy was created using Termly’s Return and Refund Policy Generator.

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